Resume

Drove the Hubber experience to reduce friction and time-to-productivity, increase engagement, and enable all Hubbers (GitHub employees) to do their best remote work.

• Onboarding - Reimagined company-wide onboarding to reach 100% semi-async coverage, a 96% Week 1 experience score, and an 82% information score for new hires.
• Learning and development - Built tool and skill fluency across the organization through a continuous learning framework that reaches the majority of employees each month at an average session rating of 4.75/5.0.
• Internal communications platform - Overhauled the company’s internal knowledge platform to 96% durable content ownership, cut deploy times from over an hour to under 10 minutes, and shipped a WYSIWYG editor that lets non-technical teams self-serve.
• Internal events - Drove 80% unique live attendance at company-wide events (against a 50% target), lifted employee alignment scores to an 18-month high, and produced Universe Extended sessions that reached 660 attendees with a 4.5/5.0 satisfaction rating.
• AI-driven productivity - Shipped 700+ pull requests with GitHub Copilot, adding the delivery capacity of an additional engineer and accelerating automation, accessibility improvements, and platform enhancements across internal tools.

• Technical business operations - Established and led a team of seven “Mini Chiefs of Staff” — business technologists supporting Engineering executives to improve department-level and org-wide operations through internal communication, data-driven decision-making, escalation-based initiative management, and strategic planning.
• Operational excellence - Reduced administrative friction and improved the overall Hubber experience by streamlining the processes and systems behind vendor and budget management, workforce planning, and business operations across the entire Engineering organization.
• Communication - Designed and implemented organizational async communication patterns that improved information discoverability for globally distributed teams, using AI to increase signal-to-noise for developers while limiting disruption through empathetic change management.
• Automation - Cut friction across Engineering by championing automation and building a suite of tools for internal communications, weekly reporting, headcount tracking, rhythm of business, and cultural touchstones.

• Office of the CSO - Established, documented, and matured repeatable “rhythm of the business” processes for critical business functions, ensuring smooth organizational operations while managing internal, external, and executive communications.
• Portfolio management - Managed the Chief Security Officer’s portfolio of responsibilities through coordination and facilitation of in-flight efforts, and identified, analyzed, and mitigated ongoing program risk.
• Strategy and culture - Shaped the organization’s vision, long-term plans, OKRs, and strategic documents; guided leaders in carrying out strategic intent; and established and socialized organizational culture, values, and behavioral expectations.
• Strategic advisory - Served as strategic advisor and counsel to the Chief Security Officer, delivering data-driven recommendations that drove execution, and represented the CSO in cross-functional leadership forums.

• Led organization-wide business readiness for GitHub AE, GitHub’s managed enterprise SaaS offering, ahead of general availability for customers in high-compliance industries.
• As a founding member of GitHub’s Technical Program Management organization, managed business functions across GitHub Enterprise Server releases and built a weekly program-reporting process — adopted org-wide — to communicate status, risks, and mitigations to executives.
• Strengthened customer privacy by removing third-party analytics cookies from all GitHub-owned domains, eliminating non-essential cookie-consent banners.

• Led community, safety, privacy, product security, and platform health for a software development platform with 50M+ customers and 100M+ projects.
• Shipped 500+ staff- and user-facing features and policies across trust and safety (Community Guidelines, DMCA and abuse reporting, PhotoDNA detection), account security (phishing-resistant 2FA, role-based access controls), and privacy and compliance (third-party analytics removal, data portability, IP ownership).
• Established the Open Source Customer Advisory Board and piloted an Associate Product Management program with a defined promotional path to Product Manager, shaping GitHub’s product culture.