Resume
Experience
GitHub
Director of Hubber Enablement, Office of the COO
July 2024—PresentDrive the Hubber experience to reduce friction and time-to-productivity, increase engagement, and enable all Hubbers (GitHub employees) to do their best remote work.
- Onboarding - Reimagined company-wide onboarding to accelerate new hire time-to-productivity and engagement.
- Learning and development - Elevated continuous learning programs, including AI fluency initiatives, to upskill employees across the organization.
- Communications - Own internal synchronous (events) and asynchronous (written) communications to keep a globally distributed workforce informed and aligned.
- Offsites - Orchestrate the global Hubber Offsites program, bringing distributed teams together to strengthen collaboration and culture.
- Automation - Streamline critical business processes through automation and AI to reduce operational friction and improve efficiency.
Director of Engineering Operations and Culture
February 2023—July 2024- Technical business operations - Established and led a team of seven “Mini Chiefs of Staff” — business technologists supporting Engineering executives to improve department-level and org-wide operations through internal communication, data-driven decision-making, escalation-based initiative management, and strategic planning.
- Operational excellence - Drove smooth execution of vendor and budget management, workforce planning, and business operations across the entire Engineering organization. Streamlined processes and systems to reduce administrative friction and improve the overall Hubber experience.
- Organizational health - Defined, shaped, and improved Engineering culture, values, and organizational health. Fostered diversity and engagement to create a safe, inclusive environment where Hubbers feel they belong and can do their best and most productive work.
- Communication - Designed and implemented organizational async communication patterns to significantly improve information discoverability for globally distributed teams, leveraging AI to increase signal-to-noise ratio for developers. Limited disruption through empathetic change management.
- Engineering advocacy - Served as Engineering ombudsperson, discovering, capturing, and advancing the needs of engineers and engineering managers across the organization, driving org-wide improvements and serving as a conduit for feedback to leadership.
- Automation - Championed automation to reduce friction across Engineering. Led development of a suite of tools automating internal communications, weekly reporting, headcount tracking, rhythm of business, and cultural touchstones.
Chief of Staff, Security
July 2021—February 2023- Office of the CSO - Established, documented, and matured repeatable “rhythm of the business” processes for critical business functions, ensuring smooth organizational operations while managing internal, external, and executive communications.
- Organizational effectiveness - Improved effectiveness of the Chief Security Officer and organizational leaders by establishing communication patterns and meeting cadence, and diagnosing and resolving inefficient systems and processes.
- Portfolio management - Managed the Chief Security Officer’s portfolio of responsibilities through coordination and facilitation of in-flight efforts, and identified, analyzed, and mitigated ongoing program risk.
- Strategy and culture - Shaped the organization’s vision, long-term plans, OKRs, and strategic documents; guided leaders in carrying out strategic intent; and established and socialized organizational culture, values, and behavioral expectations.
- Strategic advisory - Served as strategic advisor and counsel to the Chief Security Officer, delivering data-driven recommendations that brought clarity and direction to drive execution, and represented the CSO in cross-functional leadership forums.
- Relationship and brand management - Championed transparency, consistency, and thoughtful execution, leading through persuasion and influence to position the Security Organization as a critical partner that increased the likelihood of initiative success.
Staff Technical Program Manager, Enterprise and Compliance
January 2021—July 2021- Led organization-wide business readiness efforts for GitHub AE, GitHub’s managed enterprise SaaS offering, ahead of general availability for customers in high-compliance industries.
- Managed business functions across multiple releases of GitHub Enterprise Server, GitHub’s on-premises enterprise offering, introducing process maturity around reporting, risk management, release coordination, and cross-team communication to support subsequent release cycles.
- As a founding member of GitHub’s Technical Program Management organization, developed a GitHub-based weekly program reporting process adopted by all program managers to communicate program status, milestones, risks, and mitigations to company executives.
- Oversaw removal of third-party analytics cookies from all GitHub-owned domains, eliminating the need for non-essential cookie consent banners and strengthening privacy guarantees for customers.
Senior Product Manager, Trust and Safety
February 2016—January 2021- Led community, safety, privacy, product security, and platform health efforts for a software development platform with more than 50 million customers and 100 million projects.
- Shipped more than 500 staff- and user-facing features and policies spanning community management, privacy, compliance, content moderation, account security, platform health, and open source workflows — including Community Guidelines, third-party analytics removal, terms of service acceptance, DMCA takedown and abuse reporting, personal data portability, illegal content detection (PhotoDNA), role-based access controls, namespace reuse prevention, phishing-resistant 2FA, email privacy, digital legacy planning, intellectual property ownership, domain verification, comment edit history, code of conduct detection, minimized comments, time-limited blocks, and repository interaction limits.
- Piloted Associate Product Management program to shape GitHub’s product culture, providing product-minded thinkers inside the company an entry-level position with a defined promotional path to Product Manager.
- Established Open Source Customer Advisory Board, bringing together forward-thinking customers representing community projects, industry groups, corporate open source programs, and underrepresented communities to build a shared perspective on the future of open source and drive product roadmaps.
- Served on the Technology Hiring Committee, ensuring interview processes were rigorous, unbiased, and consistent across the organization to hire the best candidate for each role.
Government Evangelist
March 2013—February 2016Open source outreach
- Led outreach efforts for the world’s largest software development network to drive adoption of open source, open data, and open government across nearly 2,000 government organizations in over 75 countries, delivering an 8x increase in government users, 9x increase in government organizations, and 10x increase in government-derived revenue on GitHub.
- Named one of the top 25 most influential people in government and technology, FedScoop’s Fed50 Disruptor of the Year, and winner of the Open Source People’s Choice Award.
- Led company-wide editorial and blogging efforts including blog post review, documentation, editorial calendar creation, and tooling.
- Architected team-wide outreach strategy, analytics pipeline, and tooling to target and quantify the organization’s outreach efforts.
Product management
- Led a bottom-up rewrite of GitHub Pages, GitHub’s documentation and static-site hosting service hosting more than a million sites and serving over a quarter of a million pages every minute.
- Developed and integrated GeoJSON rendering and diffing into GitHub.com and GitHub Enterprise, empowering government agencies and civic hackers to publish more than half a million geospatial data sets.
- Launched and maintained choosealicense.com, a site dedicated to demystifying open source licensing for developers.
- Developed and launched license detection API for detecting and verifying open source licenses across all GitHub-hosted projects.
Contracting and compliance
- Secured GitHub’s first government reseller, resulting in listing on GSA IT Schedule 70, the largest, most widely used acquisition vehicle in the US federal government.
- Led efforts to make GitHub Enterprise available in AWS GovCloud, GitHub’s initial availability in a federally compliant (FedRAMP) cloud-hosting environment.
- Drafted, reviewed, and negotiated government contracts and terms of service.
- Created and implemented US export control (ITAR and EAR) compliance policies, secured Export Control Classification Number (ECCN) from Department of Commerce, and implemented policy for customers’ OFAC compliance.
Executive Office of the President
Presidential Innovation Fellow
April 2012—January 2013- As member of the inaugural class of high-profile White House initiative, served as entrepreneur in residence reimagining the role of technology in brokering the relationship between citizens and government while injecting startup-like culture within government.
- Described by the US Chief Technology Officer as “the baddest of the badass innovators,” and by the White House Director of Digital Strategy as “lightning in a bottle”.
- Shipped four distinct open-source products from conception to production within six months, spanning research, prototyping, usability, development, testing, and stakeholder outreach using then-atypical API-first architecture.
- Ensured compliance with the Privacy Act, Paperwork Reduction Act, and Federal Information Security Management Act, including drafting multiple formal notices on behalf of the government for publication in the Federal Register.
Fellow, Office of the US Chief Information Officer
January 2012—August 2012- Drafted, coordinated stakeholder outreach for, and drove the release of the President’s Digital Government Strategy, a fundamental reimagination of the role of technology in the public sector.
- In response to presidential mandate requiring the release of open source software, coordinated and led negotiation of contract for code-sharing services, including creation of records management plans under both the Federal Records and Presidential Records Acts.
- Briefed senior White House officials on legal implications and licensing considerations surrounding the creation of government-funded open-source software collaborations.
- Prepared the US Chief Information Officer for public appearances including speech writing and messaging.
- Developed technical roadmap, prototyped, and implemented first-of-its-kind mechanism for agencies to report progress on the Digital Government Strategy.
SoftWare Automation & Technology (SWAT) Team, Office of Administration
September 2011—January 2012- Built enterprise solutions to automate and streamline business processes in support of the President of the United States as part of the White House’s first-ever agile software development team.
- In close coordination with the Office of Federal Financial Management, led development of prototypical government-wide, open-source classifieds system for sharing of federal real and other properties among executive agencies, delivering realized savings of over $300 million and projected savings of $2.5 billion.
- Presented to C-level executives and key stakeholders to develop and support mission-critical applications including public data collection, White House comment line, goods and services tracking, and employee onboarding and offboarding.
- Developed application to catalog BlackBerry SMS and PIN messages to aid the E-Discovery team and ensure compliance with the Federal Records Act, Presidential Records Act, and Freedom of Information Act.
- Supported information assurance teams with application certification and accreditation.
Federal Communications Commission
New Media Fellow, Office of the Managing Director
May 2010—January 2012- Received Superior Achievement Award for customer service, quality performance, and overall contribution to the agency mission.
- Negotiated agency-wide federal service agreements with top service providers including FISMA-compliant cloud hosting, social media, data manipulation, source code collaboration, and geospatial firms.
- Drafted site privacy policy, comment moderation policy, third-party privacy notices, and API terms of service for the agency’s reimagined web presence.
- Created legal and technical roadmaps to ensure compliance of new media platforms with White House Office of Management and Budget memorandums M-10–22 and M-10–23 governing federal agencies’ use of site tracking technologies and third-party services.
- Led New Media Team’s procurement efforts, including scope of work, impact statement, and limited source justification drafting.
- Led adoption, implementation, and analysis of Google Analytics site visitor tracking statistics.
- Developed more than 30 in-house software tools including open-source site auditing and site-mapping software instrumental to evaluating an online presence spanning more than 1.2 million pages.
Education
The George Washington University Law School
May 2013Juris Doctor
The George Washington University School of Business
May 2013Master of Business Administration — Strategic Management and Public Policy
The George Washington University
May 2009Bachelor of Arts, Political Science
Certifications
Member, license 1021576
Amateur Radio Technician Class License, callsign KO6EYB
Level 3 (Advanced) Award in Wines
Certified Sherry Wine Specialist (CSWS) - Intermediate
Open water diver